At Tech Galleria, your satisfaction is our priority. We offer a smooth and transparent return & refund process for all your tech purchases — whether it's AirPods, earbuds, headphones or smartwatches.

 

1-Return Time Frame:-

 

You can return any eligible product within 7 days of delivery, if:

• The product is damaged, defective or not as described.

• The item is unused and in original condition with box & accessories.

⚠️ Change of mind is not accepted for returns.

 

2. Return Conditions:-

 

✅ Product must be:

• In original packaging.

• Unused.

• With all accessories/manuals (if any).

• Invoice or order confirmation must be provided.

❌ Returns will be rejected if:

• Product shows physical damage.

• Seal/tape is broken (in case of sealed items).

• Issue is due to misuse or water damage.

 

3. Refund Process:-

 

Once we receive and inspect your returned product:

• 🧾 Refund will be processed within 3–5 working days.

• 🔁 You can choose cash refund or product replacement.

• 💳 Refunds are issued via the original payment method (if applicable).

Cash on Delivery (COD) orders will be refunded via bank transfer or Easypaisa.

 

4. Return Shipping:-

 

📬 Return shipping charges are:

• Paid by customer (unless it’s our fault — e.g., wrong or faulty item).

• Tech Galleria will guide you on which courier to use and how to pack.

 

5. How to Request a Return:-

 

You can initiate a return by contacting us:
📲 WhatsApp: +92-XXX-XXXXXXX

Provide:

• Your order number.

• Reason for return.

• Clear photo/video of the issue (if damaged or defective).