At Tech Galleria, we stand behind the quality of our gadgets. Whether you're buying AirPods, earbuds, headphones or smartwatches, your satisfaction is our top priority.
1. Warranty Coverage:-
Our products come with a limited replacement warranty for:
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🔊 AirPods & Earbuds – Up to 7 Days.
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🎧 Headphones – Up to 7 Days.
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⌚ Smartwatches – Up to 7 Days.
🛠️ The warranty only covers:
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Manufacturing defects.
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Charging issues.
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Bluetooth connectivity problems.
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Non-functioning buttons/touch sensors.
Physical damage or water exposure is not covered.
2. Conditions for Warranty Claim:-
To be eligible for a warranty claim:
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Product must be within the warranty period.
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Must have original packaging and receipt/invoice.
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Must not show signs of abuse, drops or water damage.
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Claim must be reported within 48 hours of the issue.
3. How to Claim Warranty:-
📩 Step-by-step:
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Contact us at WhatsApp.
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Send clear videos/photos showing the issue.
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Wait for our support team to review and confirm.
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If eligible, you’ll receive:
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🔁 Replacement (same or similar product).
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Shipping costs for sending the item back are given by the customer.
4. What’s Not Covered:-
❌ No warranty on:
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Damage caused by falls or impact.
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Water or sweat exposure.
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Unauthorized repairs or modifications.
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Issues caused by misuse or neglect.
5. Return vs Warranty:-
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Warranty is for defective items (covered above).
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Return/Exchange is for wrong item sent or if product not as described.